Privacy Policy

Effective Date: May 16, 2026

Pixvessel ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you access or use our AI image generation service. Pixvessel is powered by GPT Image 2. To complete generation tasks, we may send necessary prompts, reference images, and settings to relevant AI service providers.

1. Information We Collect

  • Account information: email address, username, profile image, login method, and account creation time.
  • Generation content: prompts, generation settings, uploaded reference images, generated images, task status, and error messages.
  • Usage and device information: access times, page activity, browser type, device information, IP address, logs, and performance data.
  • Payment and credit information: order status, credit balance, credit usage, and subscription status. Full payment card details are handled by payment providers and are not stored by us.
  • Communications: messages and contact details you provide when contacting us.

2. How We Use Information

  • To provide, maintain, and improve Pixvessel.
  • To process login, authentication, credit usage, generation tasks, and saved creations.
  • To send prompts, reference images, and settings to necessary AI service providers to complete generation tasks.
  • To troubleshoot errors, monitor abuse, prevent fraud, and protect platform security.
  • To send service, account, security, and transaction-related notices.
  • To analyze product usage and improve user experience, generation quality, and reliability.

3. Reference Images and Generated Images

When you upload reference images, they may be stored in our object storage or cloud storage and used to complete the related generation task. Generated images may be saved to your "My Creations" page so you can view, download, edit, or delete them.

Do not upload images you do not have rights to use, or images containing sensitive personal information, illegal content, or content that infringes others' rights.

4. Third-Party Services

We may use the following categories of third-party services:

  • Authentication services for login and account management.
  • AI generation services for processing prompts, reference images, and generated images.
  • Cloud hosting and storage services for images, logs, and application data.
  • Payment services for subscriptions, credit packages, and orders.
  • Analytics and performance monitoring services for reliability and product improvement.

These providers may process information only as needed to provide services to us and are subject to their own privacy policies.

5. Information Sharing

We do not sell your personal information. We share information only when:

  • It is necessary for service providers to operate the service.
  • Required by law, court order, regulatory request, or legal process.
  • Necessary to protect the rights, property, or safety of Pixvessel, users, or the public.
  • Related to a merger, acquisition, financing, or transfer of assets, subject to applicable law.

6. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy unless a longer period is required or permitted by law. After you delete creations or your account, related data will be deleted or anonymized from active systems within a reasonable period, although backups, logs, financial records, and security records may be retained as necessary.

7. Data Security

We use reasonable technical and organizational measures to protect your information, including access controls, encrypted transmission, permission management, and security monitoring. No internet service is completely secure, and you should also protect your login credentials.

8. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, export, or restrict the processing of your personal information, withdraw consent, or object to certain processing. You can exercise these rights through account features or by contacting us.

9. Cookies and Local Storage

We may use cookies, local storage, or similar technologies to keep you signed in, remember preferences, improve security, analyze usage, and improve the product experience. You can manage cookies through your browser settings, but some features may not work properly if disabled.

10. Children's Privacy

Our service is not directed to children under 13 or the minimum age required in your jurisdiction. If we learn that we have collected personal information from a child, we will take reasonable steps to delete it.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes may be announced on the website, in the product, or through another reasonable method. The updated policy becomes effective when posted unless stated otherwise.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: support@pixvessel.online